3. Managers who have actually worked as nurses in the units they manage, or in a close approximation thereof. Currently, we have one—one—manager in our system who’s worked for more than a year on an acute-care unit. The rest of our managers either worked for a year, then went back and got MBAs or degrees in management, or came straight out of school with a double major in nursing and management and never worked the floors at all. The difference between a manager who knows what happens on the floor and one who doesn’t is too huge to go into here; let’s just say that until you’ve walked the walk, I’m not going to pay much attention when you talk the talk.
Next: Less focus on customer service, more on quality patient care. →
The twenty-first century is dominated by the revolution in technology. Digital tools have a big…
As nurses, we take pride in what we do. We value our work, our colleagues,…
For many of us outside nursing, taking a break in the workday—to grab a bite,…
We’ve heard the expression “nurses eat their young,” but things have arguably gotten even worse…
It’s like walking a tightrope with your hands in your pockets.
Countries all over the world are facing record-high inflation. Just like the U.S., the U.K.…