What do mothers want?
Blumenfeld stresses that understanding the expectant mother’s frame of mind from the moment she sets foot in the exam room can make all the difference. As her nurse, focus on providing exceptional care and making sure her experience is the best it can be, with all the knowledge and tools at your disposal.
Here’s what the mother is thinking:
I need and deserve to have everything explained to me fully.
I want my visit to be more than 10 minutes long.
I don’t want to feel rushed.
I don’t want to leave with unanswered questions or doubts.
I want to give birth in a manner that makes me feel amazing and empowered.
Communicating to the mother that your clinical expertise is aimed to make her feel supported will help you earn her trust.
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